Orders & Gifting
Our goal is to make gifting easy and personal.
Add a gift note
You can add a gift note to every order — just write your message at checkout.
No prices included
We never include prices inside gift boxes.
Corporate & bulk gifting
For corporate or bulk gifting, please contact us directly.
Still Need Help?
Payments
We accept secure payments through:
Visa / Mastercard
Klarna
Vipps
Shopify Payments
Returns & Refunds
As per Norwegian law
Because we sell food products (chocolates), our gift boxes are exempt from the standard 14-day return policy
We can only accept returns or refunds if:
- The product arrives damaged, melted, or incorrect.
- You notify us within a reasonable time after receiving your order (preferably within 48 hours).
To request a refund or replacement:
- 1 Send an email to hello@deliora.no
- 2 Include your order number and photos if possible
- 3 We will review your case and respond within 2 business days
Frequently Asked Questions
Currently, we deliver only within Norway.
Yes! You can select a delivery window at checkout or message us after ordering.
some of our chocolates are, but ingredients vary by season. Check product details.
Yes, we offer customization for large or corporate orders — contact us!